Members of the Cirrus Solutions team are dedicated to helping clients deliver high quality support to existing and prospective members to help them maintain a healthy lifestyle. We focus on being a leader in consumer engagement and system innovation to improve the member’s quality of care.
Cirrus Solutions strives to enhance consumer experiences on behalf of our clients while leveraging technology. Our team of knowledgeable healthcare professionals work closely with clients to ensure the best results are delivered.
The most important job of our organization is to protect our clients and consumers rights while providing the services they are entitled to receive. We offer an environment that promotes growth and continuous education through classroom and systems training.
We equip our team with the tools necessary to deliver a high quality consumer experience in an environment that rewards hard work, dedication, and a commitment to our vision.
This position reports to the Customer Service Supervisor. The Agent Support Representative will support licensed sales agents and perform all aspects of the position with additional responsibilities as outlined under the job duties.
The primary role you play is answering inbound calls from existing members and providers inquiring about benefits, claims, appeals & grievances.
This position reports to the Customer Service Supervisor and is responsible for answering inbound and returning calls from prospective members that are interested in learning more about the Medicare Advantage products offered through our clients.
This position reports to the Inside Sales Manager. The inside Sales Representative is responsible for onboarding new members into the Medicare Advantage products offered by our clients.